This policy explains what personal information ASNA 79 Coffee ("we", "us") collects when you visit www.asna79.com or buy from us, how we use it, and the choices you have. We keep it simple: we only collect what we need to take and deliver your order.
Information we collect
- When you place an order: your name, email address, phone number, shipping address, the items you buy and the amount paid. You enter this on our secure checkout page, which is provided by our payment processor, Stripe.
- Payment details: your card or other payment information goes directly to Stripe. We never see or store your full card number.
- When you contact us: the information you include in your message.
- When you browse: we don't use accounts, analytics or advertising trackers. We set one cookie ("asna79_lang") to remember your language choice for up to one year. Your shopping cart is saved in your own browser's storage on your device and isn't sent to us until you check out.
- Technical information: our hosting provider, Cloudflare, processes basic technical data such as your IP address and browser type to deliver the site securely. We don't use it to identify you.
How we use your information
We don't send marketing emails or newsletters. If we ever offer one, it will be opt-in only.
- To process your payment and confirm your order.
- To pack and ship your order, and to send you order updates such as tracking information.
- To handle returns, refunds and customer support.
- To prevent fraud and keep our checkout secure.
- To keep the records required by tax and accounting laws.
Who we share it with
We only share your information with the companies that help us run the store, and only for that purpose:
- Stripe — processes payments and stores order and payment records (stripe.com/privacy).
- Cloudflare — hosts this website and delivers our order notification emails.
- Our shipping carrier (USPS) — receives your name, address and, when needed, phone number to deliver your package.
- Proton — our email provider, for order notifications and messages you send us.
- Authorities — when required by law, such as a valid legal request.
We don't sell your information
We don't sell your personal information, and we don't share it for advertising.
How long we keep it
We keep order information for as long as we need it to fulfil your order, handle returns and support, and meet our legal, tax and accounting obligations. Emails are deleted when they're no longer needed.
Your choices and rights
You can ask us to tell you what personal information we have about you, correct it, or delete it, by emailing asna79coffee@proton.me. We may keep some records when the law requires it (for example, for taxes). We'll respond within 30 days. Depending on the state where you live, you may have additional privacy rights under state law, and we'll honor them.
You can also clear our language cookie and your saved cart at any time through your browser settings.
Security
Payments are handled by Stripe, a PCI-certified payment processor, and our site is served only over secure HTTPS connections. No method of transmission or storage is completely secure, but we work to protect your information and only share it as described here.
Children
Our store isn't directed to children under 13, and we don't knowingly collect their information. If you believe a child has given us personal information, email us and we'll delete it.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.
Contact
Questions about your privacy? Email us at asna79coffee@proton.me.