Where we ship
We ship to addresses in the United States: all 50 states, Washington, D.C., Puerto Rico and other U.S. territories, and military APO/FPO/DPO addresses. We don't ship outside the United States yet.
Shipping cost
The shipping cost is shown at checkout before you pay.
- $7.95 flat rate per order.
- Free shipping on orders with a product subtotal of $65 or more.
Processing and delivery time
Orders ship from Tennessee within 1–2 business days (Monday to Friday, excluding U.S. holidays). We send them with USPS, which usually delivers within 2–5 business days after shipping — about 3–7 business days in total from the day you order.
These are estimates, not guarantees. Weather, holidays and carrier delays can occasionally add time.
Tracking
When your order ships, we'll email you a tracking number at the address you used at checkout.
Shipping address
Please double-check your address at checkout. If you notice a mistake, email us at asna79coffee@proton.me right away — we can correct it as long as the order hasn't shipped. If a package is returned to us because of an incorrect or incomplete address, we'll contact you to arrange reshipping, which may require paying the shipping cost again.
Lost, late or damaged packages
If your tracking shows no movement for several days, or your order hasn't arrived within 10 business days of shipping, email us at asna79coffee@proton.me and we'll work with the carrier to find it. If it's lost, we'll send a replacement or give you a full refund.
If your order arrives damaged, please see our Refund Policy — tell us within 7 days of delivery and we'll make it right.